Booking Information

We are delighted to make your gifts as beautiful as the thought behind them. To ensure every project received the time and attention it deserved, all gift wrapping services are provided by appointment only.

We look forward to learning about your project and creating a gift presentation you'll be proud to give. Contact us for more information .

** We have Canadian Artisan Handcrafted Greeting Cards available under SHOP. We will be happy to bring some to your appointment. Just let us know which ones you would like to see.**

Begin the Conversation

Call or email us for more information or to begin the consultation process.

  • Every project begins with a complimentary consultation which can be conducted by phone, email, online or at our studio in Orléans- whichever is most convenient for you.
  • Preview our Gift Wrap Services and our Pricing.
  • We Can Come To You! Our Gift Wrapping Service can be done at your location or at our home studio in Orléans. For your convenience we will provide all the necessary gift wrap dressing. See our Pricing page for mobile costs.
  • Drop-in Appointments are NOT available.

The Consultation Process

The deep dive into your gift wrap needs.

We will have many questions about what you envision for the gift wrapping and understanding the spirit of the gift recipient. We would like to know...

  • How Many Gifts You Would Like Wrapped
  • What is the size of the Gifts (Measurements & Photos will be very helpful)
  • Do the gift items need to be prepared before they are wrapped? Tags or plastic wrapping removed for example.
  • Do you need a box?
  • What are these gifts celebrating?
  • Tell us about the person or people whom are receiving these gifts.
  • Is there a theme?
  • Will supplies need to be special ordered? See below for more details.
  • Do you need us to write the tags for you. What would you like written on those tags?
  • Are they any preferences for paper, ribbon or embellishments? We have both complimentary and premium gift dressing available.
  • What are your discretionary needs? Do you have social media requirements?
  • Anything else that may be of importance.

Confirming Your Booking

Once we've finalized the details of your project and put forth a quote that you have accepted, we will email you a Booking Agreement outlining your service, schedule and price.

Please:

  • Review the agreement carefully.
  • Add or correct any details, if needed.
  • Sign and return the agreement by email.
  • Submit your 50% booking deposit.

Your appointment date and time are reserved only after we have received both your signed Booking Agreement and your 50% deposit.

E-transfer your payment to: info@handsmithstudio.ca

Special Ordered Supplies

Special Themes or Branding and Logos

If your project requires specialty wrapping paper, ribbon, gift boxes, or other custom materials, additional lead time may be needed to source and receive these items.

Because these supplies are ordered specifically for your project:

  • Full payment for special-order supplies is required before they are purchased.
  • Payments for custom-ordered supplies are non-refundable once the order has been placed and cannot be cancelled with the supplier.

What would be helpful.

For a quick, efficient and creative gift wrapping service these are our requirements.

  • A hard surface of sufficient height to work on such as a table or counter-top. A couch, coffee table, bed or the floor is not suitable.
  • Minimum space requirement is at least 4ft wide by 2ft deep. For more efficiency in gift wrapping a 6ft wide space would be better, and 8ft is optimal. The more space we have the less stopping to shift things around or moving items off and onto the workspace.
  • The workspace is brightly lit. Natural light is best
  • Outlets are close to the workspace
  • Access to Wi-Fi if custom design elements are being created in -situ and we are using our Cricut and embossing machines. 

Mobile & Travel Services

For projects outside our local service area that require travel, we are happy to coordinate arrangements.

** Grand Opening Perk: Free Mobile Service, within the City of Ottawa, if you have Secured your Gift Wrap Service by October 31st.

The Best Part: The actual appointment can be made for any date in the future (including the busy holiday season). View our Signature 100% satisfaction guarantee here. **

Arrangements such as hotel accommodations, vehicle rentals, and airfare, train, or bus transportation

You may choose either of the following options:

  • We can arrange the travel accommodations on your behalf.
  • You are welcome to make the travel arrangements.

When we arrange travel, the full travel cost must be paid before reservations are confirmed. These expenses are non-refundable once bookings have been made and cannot be cancelled or refunded by the travel provider.

Our Promise to You

Your satisfaction is at the heart of everything we do. We stand behind the quality of our craftsmanship and the care we put into every gift we wrap.

We invite you to read our Satisfaction Guarantee to learn more about our commitment to ensuring you are delighted with your experience.

Additional Information

Before confirming your booking, please take a moment to review the following:

Contact us for more information.